Hi, I’m Kaitlyn. Business owners bring me in when the business has outgrown “I’ll just do it myself” but isn’t ready for a full-time operations manager.

I’ve spent more than seven years as the right hand to senior leaders, including a Managing Director at Aurecon, the Director of a Perth law firm and the Deputy Chief Executive of the Law Society of Northern Ireland. Now I bring that same level of support to small business owners.

I don’t just take tasks off your list. I take ownership of the operational side alongside you:
– Executive support: inbox, calendar and the follow-ups that slip

– Operations management and project coordination, so things keep moving
– Reporting that makes decisions easier
– Processes documented, so things are done the same way every time

– Systems set up properly, including Notion and Microsoft 365

Getting started is easy. We talk through what’s slowing you down, I put together a retainer to match and we get to work building a business that doesn’t rely on everything living in one person’s head.

I’m Perth based and currently taking on a small number of clients.

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