The Secretarial Office

Meet Karla

Founder | Virtual Assistant | Administration & Executive Support

With more than 15 years of experience across administration, executive support, project coordination and business operations, Karla brings a wealth of knowledge, organisation and attention to detail to The Secretarial Office.

Karla spent 14 years working across Australian Government agencies, progressing from administrative roles through to Executive Assistant, Executive Officer and Ministerial Office positions. Her experience has provided her with a strong understanding of working in complex, fast-paced environments where confidentiality, accuracy and professionalism are essential.  She also spent two years working within project offices across multiple government agencies, supporting project delivery, coordinating stakeholders and managing documentation and information.

Her strong eye for detail makes her particularly skilled in document control, document collation, presentation preparation and keeping busy administrative processes organised and on track.

Today, Karla uses this experience to support businesses that need an extra set of capable hands without the commitment of a full-time employee. From day-to-day administration and executive support to customer service, email management, invoicing, social media and business coordination, she provides practical and reliable support tailored to each client’s needs.

Karla is passionate about helping local businesses operate more efficiently, giving business owners back valuable time to focus on what they do best. She prides herself on being organised, approachable and dependable — and considers herself a cheerleader for the businesses she works with. Outside of The Secretarial Office, Karla is a busy mum who loves spending time with her family, travelling and exploring new destinations. She is also passionate about keeping active and swimming — including taking on some seriously long-distance swims!